Frequently Asked Questions

Products

  • Do you offer any sizes and shapes other than those listed on the website?

    Yes, we are full service custom sign company.  We offer signs on nearly any material and in nearly any size you can image. Please contact us for custom sign pricing and time frames.  If you feel an item should become one of our standard online products please contact us to let us know.  We are always working to meet the needs of our customers.

  • What size is the font on the sign?

    The size of the text will depend on your font and size choices. The printed sign will be exactly proportional to your design proof. For example, if your sign is 6″ high and your lettering occupies about 2/3 of the height, then your lettering is about 4″ tall.

  • May I choose the type of material my design is printed on?

    Currently, we offer signs in the following materials: banner, aluminum, corrugated plastic, magnetic, and self-adhesive vinyl.

    • Aluminum – Aluminum signs are the most durable and longest lasting type of yard and window sign. They are more expensive than their non-metal counterparts, but they make up for it in durability, quality and appearance. They are a perfect fit for a metal frame of the proper size.
    • Corrugated Plastic– These inexpensive signs are great for outdoor advertising. Whether you are selling a house, expressing your political views, or running a business, these signs make it cheap and easy to get your name out. These signs aren’t as durable as Aluminum, but they are the least-expensive quality yard sign available. They are compatible with wire stakes and metal frames of the proper size.
    • Magnetic – Magnetics are a fantastic way to advertise your business while you are on the road. Let everyone in traffic see what a great business you have as they are traveling about town. And what else is great about Magnetics? Just throw them in your car or truck when you are done using them or don’t want people to see them anymore! Magnetics are available in multiple sizes to fit any sized automobile.
    • Banner – Banners are great for distance advertising. Other sign types are limited by size and make it hard to catch the attention of those far away, but not Banners.
    • Self-adhesive vinyl – What better way is there to tell people what you think, than by expressing yourself than with a Self-adhesive vinyl. Vinyl can be completely customized, the uses can range from stickers and lettering to full digital prints.  Some of the most popular uses are stickers, vehicle graphics and lettering or even the lettering and logos in your business front windows

  • What colors do you have available?

    Our signs are all digitally printed either on vinyl and applied to the backing material or printed directly on to the material (application depends on product) this allows us to utilize any color.

  • Will the printed product look exactly like the design proof displayed on my monitor?

    Due to different monitor calibrations, and the differences in media used to make your sign, some printed colors may not always match the colors displayed on your computer monitor.

  • How durable are the signs?

    Our ink is UV resistant for up to 3 years.

    Our vinyl material is outdoor durable for 3-5 years.

    For severe climate conditions, we suggest using aluminum.

  • Does my sign order include any posts, frames or stakes for hanging or displaying purposes?

    Posts, frames and stakes may be added to the shopping cart separately and can be found in the ‘Frames, Stands and Accessories’ section. Posts, frames and stakes may need to be shipped separately.

  • Do the signs come with holes so I can hang them or attach them?

    If not, will you drill holes for me?

    All materials that come with holes will have this information noted in the description. Yes, we would be glad to. However,it is custom sign and you would need to contact us to place a custom order.

  • What is your product guarantee?

    Our 90 day guarantee warrants that products do not contain manufacturing defects, and, if the product fails or breaks due to a manufacturing defect during the 90 day time period, we will either replace the product or issue you a refund / credit equal to the value of the failed product. Signsbyconnie.com reserves the right to investigate the claim and determine whether or not the failed product is covered by our guarantee.

Customizing your sign

  • What kind of image should I use for a photograph?

    The highest resolutions/quality available. Quality decrease greatly the larger it becomes.

  • What kind of image should I use for a logo or clipart?

    A logo, or image created by a graphics professional from solid lines and colors (specifically called ‘vector art’), using an EPS file is the best choice. By using an EPS file in your design will retain the sharp lines in the original image, even if the file size used is very small. If you do not have access to an EPS file, then GIF or PNG file formats will provide you with the next best print quality. Again, try to find the highest quality image with a file size less than 20 Megabytes (20 MB).

  • Where can I get a high quality image for my sign?

    Check with you internal graphic design department to see if one has already been created. Or, you can purchase your custom original logo and sign designs for a very competitive price from our Design Department. These designs are created specifically for you by our own graphic design artists. Contact us to find out more about how we can help you design anything you need for your signs!

  • How can I tell if my image is good?

    The easiest way to see the quality of your image is to open it in a image viewer, if you don’t have one of these, you can use our design tool. Zoom in on the image, or enlarge it a great deal, and see if the image is very grainy. This is a good indication of a poor quality image. In general, it is good practice to find the highest quality image you can.

  • Does Signs by Connie Offer Imaging or Graphic Design Services?

    Yes! We are a full service custom sign company and can assist you with nearly all of your sign printing needs. From sign and logo design to touch-ups and image cropping, we will help you get your signs and banners looking great. Contact us for more details and to place you custom sign order.

Image Quality

  • What if my image was created using design software, such as for a logo?

    A vector based EPS file is the best option. If the image was created by a graphic designer, they may be able to provide you with that. If a vector file is not available, other files, such as JPEGs, can work well, but need to have been originally created at a high resolution. If you don’t have access to a high resolution file, our design department can recreate your image as a vector file and provide you with that for future printing. Contact us for a quote.

  • What if my image is a photograph?

    Most digital cameras can produce a file that will work well for printing. If the image has been downloaded from a website, cropped or altered, that will often decrease the quality. If you can send the original camera file, it is likely to be of sufficient resolution.

  • What if I’m attempting to find images on the internet?

    Most images online are low resolution and are not intended for printing. However, one way to filter for higher quality images is by going to the image section within the Google search engine. You would search for the item, and then click on “Show Options” and then on the left hand side choose “Large”. We do offer a wide variety of clip art in our design tool as well. If you’re unable to locate an appropriate image, we do offer assistance with sourcing stock images. Contact us for more information.

Placing an Order

  • How do I know that you received my order, and how do I obtain a receipt?

    Once you have submitted your order, an order confirmation containing your final order total, billing, design proof, contact and shipment information will be emailed to you with in 1 business day.

  • What if I didn’t receive my order confirmation?

    If you haven’t received your order confirmation email, please check your junk email folder or spam filter. If you are still not able to locate the email please contact us.

  • May I make a correction to my order after it has been submitted?

    Since most orders are transmitted to our production staff immediately upon submission, it is generally impossible to make corrections or changes to the design submitted for printing. If you have just placed your order, and want to check if changing it is possible, please contact us immediately at 1-352-596-0207

  • What is your cancellation policy?

    You can find our cancellation policy in our Terms and Conditions.